Privacy Policy

See also:

• Terms of Use
• Refund Policy

Last updated on August 08, 2024

This Privacy Policy ("Privacy Policy") outlines how your personal information is handled when you use AskBox, a platform that enables communication with AI-powered chatbots. This Privacy Policy applies to the activities of AskBox and its affiliates (collectively referred to as "AskBox," "we," or "us"). AskBox is the data controller of your personal information and is responsible for providing you with this Privacy Policy.

1. Information We Collect, How It Is Used, & The Legal Basis for Processing

1.1 Account Information

To create an account, we collect your email address and name. A unique user ID will also be generated for your AskBox account. Depending on your location, we might ask for your phone number for verification purposes. This information is used to communicate with you, resolve issues, and keep you updated on new features. This processing is necessary to fulfill our legal and contractual obligations to you.

1.2 Device Information

We collect details about your device type and operating system for analytics and troubleshooting purposes. This helps us meet our contractual obligations to you.

1.3 Third-Party Application Login

You can log into your AskBox account using third-party applications (e.g. Google). When you do this, we collect your name and email address associated with that application for authentication and identity verification. This processing is necessary to fulfill our contractual obligations to you.

1.4 Subscription Billing Data

If you opt for a paid subscription, we use a third-party service provider to collect and process your billing information. This may include your name, billing address, payment card details, and email address. This processing is necessary to fulfill our contractual obligations for paid services.

1.5 User Feedback

We may occasionally ask you to participate in surveys or provide feedback to help us improve AskBox. Your participation is voluntary, and we process this information based on your consent.

2 How We Share Your Information

2.1 Third-party AI Model Providers

Depending on their own privacy policy, our third-party AI model providers may or may not use the content of your chats to enhance their services, e.g. models training. However, your AskBox account information (such as username and email) is not shared with these third parties. For more information about the third-party AI model providers and bot developers, please refer to the respective bot profiles.

2.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

2.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

3. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at [email protected]